Warranty and Coverage

Call customer services before sending the unit back. Customer services will give you instructions on how to send the unit. The whole unit with chargers and pedaling sensor should be returned.

• Battery pack. Lithium-ion type: One year (12 months) from purchase date by original owner. Warranty is void in the event proper care instructions as per owner's manual are not followed.
• Motor. Two year from purchase date by original owner.
• Other components, One year (12 months from purchase date by original owner.

IN NO EVENT SHALL ELECTRONWHEEL.COM BE RESPONSIBLE FOR DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGE FOR PERSONAL, INJURY, PROPERTY DAAMGE, OR ECONOMIC LOSSES, WHETHER BASED OR CONTRACT, WARRANTY,NEGLIGENCE, PRODUCT LIABILITY, OR ANY OTHER THEORY. Some states do not allow the exclusion or limitation of damages, so the above limitation or exclusion may not apply to you.

EXCLUSIONS

THE ABOVE WARRANTY, OR ANY IMPLIED WARRANTY, DOES NOT COVER NORMAL, WEAR AND TEAR, SHIPPING DAMAGE, ALTERATIONS MODIFICATIONS, MISUSE,NEGLECT OR ABUSE. ALL WARRANTY ARE VOID IF THE WHEEL IS USED FOR OTHER THAN NORMAL ACTIVITIES, INCLUDING BUT NOT LIMITED TO, FAILING TO FOLLOW THE OWNERS MANUAL OR USING THE WHEEL FOR RENTAL OR COMMERCIAL ACTIVITIES, OFROAD, STUNT RIDING OR IN COMPETITIVE EVENTS OR TRAINING FOR SUCH ACTIVITIES OR EVENTS. ELECTRONWHEEL.COM MAKES NO OTHER WARRANTIES EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THAT OF THE EXPRESS WARRANTIES STATED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

WHAT SHOULD YOU DO

Call customer service (858) 605-0086. Proof of purchase from original owner will be required.